Our Commitment To You

Our Commitment To You

Jun 25, 2021

Even in a market as challenging as this one is for some homebuyers, Stone Martin Builders’ top priority remains you, our customers. Building a new home is one of life’s most amazing experiences, and we have an unwavering commitment to making sure you genuinely enjoy it. After all, it’s not often you get to build the home of your dreams! Our goal is to make this journey smooth and stress-free even in this unpredictable market, so we are focused on three important things:

  • No Bidding Wars
  • A Smooth Process
  • Complete Transparency




No Bidding Wars

With low inventory and high demand for new homes, there's enough stress in this market. To make the buying process simpler and less complicated, there are no bidding wars for a Stone Martin home. When a homesite becomes available, we release it, notify those on the waitlist, and simply set a date to review all offers. We choose the best offer and just like that, we're under contract. There is no back and forth between buying and selling agents to encourage a higher offer than the last. When the next homesite becomes available, we notify those on the list once again.


A Smooth Process

From the very inception of our company, we have focused on efficiency in order to save our customers time and money, and avoid unnecessary building delays. We are a process-driven organization and thrive when everyone involved understands the steps needed to get from point A to point B. We put a lot of thought, time, and effort into refining our communication processes with our customers, project managers, trade partners, and administrative staff. We have found that once all parties understand these proven processes, everyone does their part to get the job done!

Above all else, we want you to trust us to build your home on time, on budget, and with the very best in building materials and construction methods. That’s why, once you are under contract, you will receive a series of emails letting you know exactly where we are in the construction process, what's coming next, and any checklists of items we need from you. You never have to guess what’s happening. We believe knowledge builds confidence and trust!


Complete Transparency

We want our homebuyers to know everything that we do! We will take as much time as necessary to walk you through every line item in the purchase order, or every step of the construction process. We want you to consider us a partner on this exciting new home journey, so we “lay it all out on the table.”

One way we do that is by gifting each homeowner a brand new tablet that contains contact information, documents, links to helpful resources, a video library of home maintenance tips, a portal to track the construction progress, and so much more. We want you to have the power of knowing and understanding your new home from day one.

At Stone Martin Builders, we are not just in the business of building homes; we’re also in the business of serving you, our customers, with the very best experience. If you have any questions, feel free to reach out to Susan or Sydney at 334-758-6050 or schedule an appointment. We can’t wait to get started!

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